Online & Mobile – Intandem Credit Union (2024)

With Intandem Credit Union Online Banking, you can keep in touch with your credit union accounts any time, from any place life takes you! You will notice the new look and feel of the site, it mirrors the mobile banking app for a cohesive design and manageability. Whether you have a computer, tablet, or mobile device, you can use Online Banking to check balances, transfer money, and stay connected with your credit union accounts around the clock. Set up your new favorites feature, try out the menu navigation changes, and personalize your portal to make your online banking experience easy and enjoyable.

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Customize your online banking experience by uploading personalized images. This new feature allows you to personalize your online portal and offers more control of your accounts.

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There is now a new communication tool, member messaging, and a feature that shares notifications as a swipe-able banner. These can be viewed above your Favorite Accounts list on the home page.

Topics might include:

  • Payday On-Demand
  • Documents ready for e-signing (eDOC Signature)
  • Replies to private contact requests
  • Password change reminders
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You now have the ability to organize your favorite accounts including Bill Pay, eStatements, Quick Transfer, and more. Click the gear icon to set what accounts you want to view right from your Home page. There is no need to spend extra time clicking through additional tabs or searching for the features you use most! Take control of your online banking experience.

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Looking for an easy way to simplify your life? Online Banking Bill Pay can help you do just that. With Bill Pay you can receive and pay your bills online with the click of a mouse or through mobile access from your credit union checking account. Pay any bill, including your house payment, your credit card company – even your babysitter – at any time, from anywhere.

Simply sign into your Online Banking account from our website, log in using your username, and password, and answer a security question, then click ‘Bill Pay’ on the left side of the screen. The rest is easy! Step-by-step point-and-click instructions will guide you through enrollment and setup.

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Send money directly from your accounts to anyone! All you need is their email address or a phone number capable of receiving texts. Log in to Money Management on the left side and click ‘Pay Anyone.’

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Get your statements online – anytime, anywhere! Access your account history faster, easier, and safer with eStatements! Don’t wait for the mail to arrive. Log into your Online Banking and be assured your account information remains secure and private. With 18 months of account history at your fingertips there is no waiting – the account information you’re looking for is just a click away.

Enroll today! Log in to Member Offers on the left and click ‘eStatements.’

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Let Your Fingers Do The Talking!With Text Banking, you can send a text message command to receive text message replies regarding the balance of your savings, checking, certificates, loans, and credit card accounts. In addition, you can enroll in e-Alerts and receive notices regarding account balances, electronic deposits, withdrawals, or when a payment is due.

Getting started is simple. Just enroll in Text Banking by clicking on the ‘Go Mobile’ in the menu bar. Then select Text Banking to access the enrollment screens. After enrollment, text commands to IM247 (46247).

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Stay Informed! Stay Connected! Keep on top of your account activity. Receive alerts through email or text notifications when your account balance is higher or lower than a set amount if a loan payment is coming due or when ACH deposits or withdrawals are being posted. In addition, receive eNotices in your online banking message center instead of waiting for them to come in the mail.

Take notice! Log in and click ‘Info Center’and subscribe today!

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Check your account balances and more 24 hours a day with our convenient phone banking system, CU*TALK.

1. Using a touch-tone phone, dial (616) 285-5720 or toll-free (800) 860-5704.

2. The recording will ask you for Intandem CU’s access code, enter 074 and press the # button.

3. Enter your account number followed by the # button.

4. Enter your Personal Identification Number (PIN). If this is the first time using this service, your temporary PIN will be provided to you by Intandem Credit Union. You will be prompted to change your PIN to a new 4-digit PIN at this time.

5. From this point, CU*TALK will guide you through the menus.

6. Simply hang up when you are finished with your transactions.

Online & Mobile – Intandem Credit Union (2024)

FAQs

What is the difference between online bank and credit union? ›

While credit unions have a stronger focus on personal relationships and physical locations, online banks provide convenience through digital platforms. However, the presence of physical locations at credit unions offers numerous advantages.

How do I get money from my credit union account? ›

You can usually take out cash at the local credit union office or sometimes arrange a transfer to your bank account.

What is one advantage a credit union has over a bank? ›

Credit unions tend to offer lower rates and fees as well as more personalized customer service. However, banks may offer more variety in loans and other financial products and may have larger networks that can make banking more convenient.

How do you know if a credit union is good? ›

Make sure your account will be insured—Whether it is a state or federally licensed (or chartered) financial institution, you want to ask if it's a member of, or that is insured by, either the Federal Deposit Insurance Corporation (or FDIC) or, in the case of a credit union, the National Credit Union Association (or ...

Is mobile and online banking the same? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

What is better online banking or mobile banking? ›

In general, online banking offers a broader range of services than mobile banking. Mobile banking apps enable users to conduct essential transactions such as checking balances, viewing transaction history, transferring funds, and chatting with support.

Do credit unions check your credit to open an account? ›

What Information Do You Need to Open a Bank Account? Banks and credit unions want to know their new customers can manage their checking and savings accounts responsibly. However, they won't check your credit report or score, so you won't need an established credit history to qualify for a bank account.

How much cash can you withdraw from credit union? ›

There is no limit to how much of your funds you can withdraw in the branch, from your credit union account.

Can you transfer money from your Credit Union to your bank account? ›

If you collect a loan or withdraw money from your savings, we can issue either cash or a cheque and are now able to offer you a third option – Electronic Funds Transfer! We can transfer funds directly to, either your bank account, or another account of your choice, e.g. to pay a bill.

What's the best credit union to join? ›

Here are some of the country's top credit unions:
  • Alliant Credit Union. Alliant offers an above-average interest rate for savings. ...
  • Consumers Credit Union. ...
  • Navy Federal Credit Union. ...
  • Connexus Credit Union. ...
  • First Tech Federal Credit Union.

What is one disadvantage of a credit union? ›

Credit unions tend to have fewer branches than traditional banks. A credit union may not be close to where you live or work, which could be a problem unless your credit union is part of a shared branch network and/or a large ATM network such as Allpoint or MoneyPass. May offer fewer products and services.

Can you get a debit card from a credit union? ›

Debit cards eliminate the need to carry around cash, and they help you avoid overspending. Getting a debit card involves opening a checking account, which can be done online or in person at most banks and credit unions.

What is a good credit score for a credit union? ›

A good FICO Score falls between 670 and 739, while an exceptional score measures 800 and above. A good VantageScore ranges from 700 to 749, while an excellent score is 750 and above. The higher the number, the lower the perceived credit risk.

How safe is your money in a credit union? ›

Just like banks, credit unions are federally insured; however, credit unions are not insured by the Federal Deposit Insurance Corporation (FDIC). Instead, the National Credit Union Administration (NCUA) is the federal insurer of credit unions, making them just as safe as traditional banks.

Can a credit union fail like a bank? ›

Experts told us that credit unions do fail, like banks (which are also generally safe), but rarely. And deposits up to $250,000 at federally insured credit unions are guaranteed, just as they are at banks.

What is the downside of banking with a credit union? ›

Credit unions tend to have fewer branches than traditional banks. A credit union may not be close to where you live or work, which could be a problem unless your credit union is part of a shared branch network and/or a large ATM network such as Allpoint or MoneyPass. May offer fewer products and services.

Is it better to bank with credit union or bank? ›

Better interest rates: Credit unions typically offer higher interest rates on savings accounts because they have lower overhead costs than banks. Similarly, they offer lower interest rates on loans. Customer service: Credit unions pride themselves on offering better customer service than banks.

Is it better to have an online bank account? ›

Online banks typically offer more competitive annual percentage yields (APYs) on deposit accounts than brick-and-mortar competitors. This is another perk of not having to maintain a costly branch network. According to FDIC data, the average national deposit rate for a savings account in August 2023 is 0.43%.

Why would someone use a bank instead of a credit union? ›

Conclusion. The decision to go with a bank or a credit union is dependent upon for what you're looking. People choose banks primarily because of the convenience of multiple branches across the country, along with better technology.

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